Call Recording

Call recording is a simple, effective solution that enables you to get at the essential facts about conversations on the telephone, fast. KSS Call Recording solutions are ideal for dispute resolution, performance review, training and for recording all calls in businesses where this is a statutory requirement.

Call Management

At the heart of KSS Call Manager is a call processor
which logs details of every call.
This wealth of data can be presented as a wide variety of reports and on screen statistics to make your organisation more productive.
Motivational wallboards are available for presenting call data and related business information

Call Control

Automatic dialling and answering of calls
managed directly from your computer screen.
Caller information available before you even
answer the calls
Single click access to applications, call information and business data.