Kelmar Software Solutions is committed to protecting your privacy and developing
technology that gives you the most powerful and safe online experience. This
Statement of Privacy applies to the Kelmar Software Solutions Web
site and governs data collection and usage. By using the Kelmar Software Solutions
website, you consent to the data practices described in this statement.
Collection of your Personal Information
Kelmar Software Solutions Here we explain what data we collect and why, how we store and use it,
and your rights to control this. In law, we need a valid reason to process your personal data.
These include but aren't limited to: your consent, fulfilling a contract with you, legal, business and security reasons.
This policy is subject to revision, so see http://www.kelmar-software.com/kelmarsoftware/privacy.aspx for the latest terms.
We receive information about you when you contact us (at our offices, by post, phone, email or customer support portal).
This may include your: name, postal address, phone number, email address, account name, device network address,
CCTV footage of you on our premises, and other information. If you pass us personal information about a third party,
please ensure you have their consent to do this. Some of our website pages also include embedded YouTube videos or Google Maps.
These services are provided by Google, which collects IP address and/or cookie information from visitors to the page.
Use of your Personal Information
Kelmar Software Solutions use your data for: Processing orders, billing and payments for our products and services.
Correspondence with you when you make an enquiry, e.g. about product features, or for technical support.
Data files for diagnosing technical problems
Contacting you about changes to our services and charges.
Informing you about new products and services, if you have agreed to receiving this.
Security and performance monitoring, e.g. website access logs.
Kelmar Software Solutions does not sell,
rent or lease its customer lists to third parties.
Kelmar Software Solutions keeps
track of the Web sites and pages our customers visit within Kelmar Software Solutions,
in order to determine what Kelmar Software Solutions services are the most popular.
This data is used to deliver customized content and advertising within
Kelmar Software Solutions to customers whose behavior indicates that they are
interested in a particular subject area.
Kelmar Software Solutions Web sites will
disclose your personal information, without notice, only if required to do so
by law or in the good faith belief that such action is necessary to: (a)
conform to the edicts of the law or comply with legal process served on
Kelmar Software Solutions or the site; (b) protect and defend the rights or property of
Kelmar Software Solutions; and, (c) act under exigent circumstances to protect the
personal safety of users of Kelmar Software Solutions, or the public.
Kelmar Software Solutions will retain information for only as long as it is legally required or for an acceptable duration
for which the information was gathered. After such a time the information shall be removed.
Use of Cookies
The Kelmar Software Solutions Web site use "cookies" to help you personalize your
online experience. A cookie is a text file that is placed on your hard disk by
a Web page server. Cookies cannot be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to you, and can only be read by a
web server in the domain that issued the cookie to you.
One of the primary
purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a
specific page. For example, if you personalize Kelmar Software Solutions pages, or
register with Kelmar Software Solutions site or services, a cookie helps
Kelmar Software Solutions to recall your specific information on subsequent visits.
This simplifies the process of recording your personal information, such as
billing addresses, shipping addresses, and so on. When you return to the same
Kelmar Software Solutions Web site, the information you previously provided can be
retrieved, so you can easily use the Kelmar Software Solutions features that you
customized.
You have the ability to accept or decline cookies. Most Web
browsers automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. If you choose to decline cookies, you
may not be able to fully experience the interactive features of the
Kelmar Software Solutions services or Web sites you visit.
Security of your Personal Information
Kelmar Software Solutions Data may also be stored temporarily for transfer on file hosting services such as Dropbox or Google Drive.
Storage is on servers within the EU, or with companies outside the EU that agree to conform with EU data protection rules.
We keep your personal data while it is needed to perform tasks for you as a customer, is required legally, or is information you want us to retain.
For example, keeping correspondence on a technical support matter helps us resolve problems you may have with our products,
and allow us to identify recurring issues where we need to modify the product.
Data is securely stored on the servers and systems we use, with access restricted to those who need it and sensitive data encrypted.
We use a variety of procedures and technology to protect this data. In the event of a security breach,
we will thoroughly investigate the reason for the breach and its effects on data,
and notify affected parties and the Information Commissioner as required by law.
Your Rights
Under data protection law, you have these rights with your data:
To be informed about what we do with your data (the privacy notice).
To access your data (in machine-readable format for data you have provided to us).
To correct or update your data.
To have your data erased, except where legally we have a reason to retain it.
To object to or restrict processing of your data, except where legally we have a reason to. In particular, you have an absolute right to object to
processing of your data for direct marketing. To review or object to automated decision-making.
Changes to this Statement
Kelmar Software Solutions will occasionally update this Statement of Privacy to reflect
company and customer feedback. Kelmar Software Solutions encourages you to periodically
review this Statement to be informed of how Kelmar Software Solutions is protecting
your information.
Contact Information
Kelmar Software Solutions welcomes your comments
regarding this Statement of Privacy. If you believe that Kelmar Software Solutions has
not adhered to this Statement, please contact Kelmar Software Solutions at
support@kelmar-software.com. We
will use commercially reasonable efforts to promptly determine and remedy the
problem.